HELP: Issues with order from linkinpark.com

Discussion in 'Linkin Park Chat' started by brady, May 23, 2017.

  1. #1
    brady

    brady I am the LPA LPA Super Member

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    So back when all the packages were announced for OML, I decided to order the "Just Give Me Everything" Box Set. Got my confirmation email and everything, all looked good. Just two days before the album releases, they send me an email saying my package got backordered. Come May 19th, no email is sent to me about the download link for the album, which I would have thought would still send since that is digital, and I have been getting emails for download links for the past singles.

    So, I tried their help center friday night, asking them about my digital album download. Nothing. Waited until today, in case they werent open on weekends. Nothing.

    Afternoon today, I try their help center again, asking my download and about how long my package would be backordered for. Still nothing.

    Has anybody else had their package backordered? Or has anyone had any experience with their help center?
    This may be me being impatient/paranoid, but it would be massively disappointing if they fucked up my order.
     
  2. #2
    freddurst

    freddurst I DID IT ALL FOR THE NOOKIE

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    Nope. You should file a dispute with your credit card company. Get a refund and buy the new P. Roach album instead !!!!!!!!!!! VIVA LA CUCARACHA!!!!!!!!!!!!!!!!!!!!!
     
  3. #3
    brady

    brady I am the LPA LPA Super Member

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    Yeah see how this thread title says "HELP"? That implies that I need some fucking help, not have my time wasted by shit comments like these.
     
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  4. #4
    Sonic

    Sonic Searching for the last Chaos Emerald... LPA Super Member

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    Did you try contacting Lorenzo by any chance? You could try Adam, too. Otherwise, I don't know how to help. I haven't bought anything from LinkinPark.com in forever.
     
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  5. #5
    Ree

    Ree a female witch. LPA Administrator

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    Please cut out the constant trolling/shitposting or you will get banned from this site without any further warning.
     
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  6. #6
    freddurst

    freddurst I DID IT ALL FOR THE NOOKIE

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    Help is on the way...
     
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  7. #7
    Modern Guitar God

    Modern Guitar God Nets 2021 LPA Super VIP

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    ^ :rofl:
     
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  8. #8
    brady

    brady I am the LPA LPA Super Member

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    Hey look, someone actually being a decent human being. But I haven't contacted either of them yet. I got an email response about my download link (they sent me one now), but nothing about the state of my package, and it has me paranoid that I won't be receiving it at all. But I have no clue how long these things can be backordered for.

    Where should I contact him? Over twitter or something?
     
  9. #9
    Ree

    Ree a female witch. LPA Administrator

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  10. #10
    brady

    brady I am the LPA LPA Super Member

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    I messaged them monday :/ idk, this has been just so disappointing.
     
  11. #11
    TobinKnowsBest

    TobinKnowsBest 20.03.1976 - 20.07.2017 LPA VIP

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    Mine hasn't arrived either. Quite annoyingly I'm just getting passed from person to person with emails and nothing really seems to be happening
     
  12. #12
    brady

    brady I am the LPA LPA Super Member

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    At least you're getting responses. I haven't been responded to in an over a week now, and its just quite annoying that we've waited 3 months for it just to be told that we have to wait an unnamed amount of time until we get it.
     

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