So back when all the packages were announced for OML, I decided to order the "Just Give Me Everything" Box Set. Got my confirmation email and everything, all looked good. Just two days before the album releases, they send me an email saying my package got backordered. Come May 19th, no email is sent to me about the download link for the album, which I would have thought would still send since that is digital, and I have been getting emails for download links for the past singles. So, I tried their help center friday night, asking them about my digital album download. Nothing. Waited until today, in case they werent open on weekends. Nothing. Afternoon today, I try their help center again, asking my download and about how long my package would be backordered for. Still nothing. Has anybody else had their package backordered? Or has anyone had any experience with their help center? This may be me being impatient/paranoid, but it would be massively disappointing if they fucked up my order.
Nope. You should file a dispute with your credit card company. Get a refund and buy the new P. Roach album instead !!!!!!!!!!! VIVA LA CUCARACHA!!!!!!!!!!!!!!!!!!!!!
Yeah see how this thread title says "HELP"? That implies that I need some fucking help, not have my time wasted by shit comments like these.
Did you try contacting Lorenzo by any chance? You could try Adam, too. Otherwise, I don't know how to help. I haven't bought anything from LinkinPark.com in forever.
Please cut out the constant trolling/shitposting or you will get banned from this site without any further warning.
Hey look, someone actually being a decent human being. But I haven't contacted either of them yet. I got an email response about my download link (they sent me one now), but nothing about the state of my package, and it has me paranoid that I won't be receiving it at all. But I have no clue how long these things can be backordered for. Where should I contact him? Over twitter or something?
Lorenzo's Twitter: https://twitter.com/lorenzoerr Maybe the help center will respond after the weekend? Keep trying them.
Mine hasn't arrived either. Quite annoyingly I'm just getting passed from person to person with emails and nothing really seems to be happening
At least you're getting responses. I haven't been responded to in an over a week now, and its just quite annoying that we've waited 3 months for it just to be told that we have to wait an unnamed amount of time until we get it.