I don't doubt that this has been your personal experience but I don't think it's at all reflective of an overall public opinion. There's just no evidence out there to support that the album has done "damage" to the band. The evidence that does exist says the opposite. My experience has been very dissimilar to yours actually. 1/6th of my friends on Facebook 'Like' the band - more so than any other artist. When I posted their One More Light tribute to Chris Cornell, many of my friends who normally don't follow the band stated how much they enjoyed their performance. One even commented that she never thought Chester would bring her to tears. For the record, I think it's a brilliant album; one I haven't stopped playing since release.